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Conversational AI

AI Chatbot and Voice Agent

AI chatbots and voice agents for support, inquiries, appointments, internal assistance and business communication workflows.

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Requirement-led Secure architecture Structured QA Post-launch support
AI Chatbot and Voice Agent
Service Overview

AI Chatbot and Voice Agent

Techno Infonet develops AI chatbots and voice agents that help businesses respond faster, answer repeated questions, guide users and connect conversations with ERP, CRM or internal systems.

01

Business Problems We Solve

✓

Support teams handle repeated queries manually

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Sales inquiries are missed or delayed

✓

Appointment and request handling takes too much time

✓

Customer information is not connected with CRM workflows

02

What We Deliver

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Website AI chatbot

✓

WhatsApp chatbot integration

✓

Voice agent workflow design

✓

Customer support automation

✓

Appointment and inquiry handling

✓

CRM lead capture

✓

Knowledge-base integration

✓

Human handover workflow

Practical Applications

How This Service Can Be Used

01

Customer Support Chatbot

Answer repeated questions and guide customers using approved business knowledge.

02

Sales Inquiry Bot

Capture inquiries, qualify leads and push details to CRM or email.

03

Voice Agent Workflow

Support phone-based interactions for appointments, status updates or basic assistance.

Connectivity

Integration Options

Website WhatsApp API Voice API CRM ERP Knowledge Base Email REST API
Technical Capabilities

Conversational AI Stack

OpenAI API LLM RAG WhatsApp API Voice API Laravel Python REST API
Chatbot and Voice Use Cases

Where Conversational AI Helps

→ Customer Support
→ Healthcare
→ Education
→ Sales Teams
→ Service Businesses
→ D2C Brands
Delivery Method

How We Deliver

01

Conversation goal planning

02

Knowledge and FAQ collection

03

Flow and escalation design

04

Bot development and integration

05

Testing and response tuning

06

Deployment and monitoring

Engagement Options

AI Pilot Fixed Scope Dedicated Team Maintenance & Support
Frequently Asked Questions

AI Chatbot and Voice Agent FAQs

Common questions about scope, delivery, integration and support.

Can chatbot connect with WhatsApp?

Yes. WhatsApp Business API integration can be planned based on provider approval and scope.

Can chatbot hand over to a human?

Yes. Human handover workflows can be included for complex or sensitive conversations.

Continue Exploring

Related Services

AI Agent Development Explore → CRM Development Explore → API and Backend Development Explore →
Discuss Your Requirement

Discuss Your AI Chatbot or Voice Agent Requirement

Share your requirement for a practical consultation and project estimate.

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